FAQs
What payment methods do you accept?
We accept the following payment methods:
- PayPal
- Credit card (Visa, MasterCard, American Express, Maestro Diners Club, Discover and JCB)
How long are my batteries covered by warranty?
RacePow offers a 1-year Limited Warranty to be free of defects in material and workmanship. All batteries must be registered within the first 30 days from the original purchase date or original purchaser must provide original receipt in order to be eligible for a warranty drain. Returns will only be accepted from the original Purchaser.
What does OEM mean in your services?
Our OEM services involve producing high-performance LiPo batteries under your brand name according to your specific requirements.
What types of products does your LiPo battery range support?
Our range of high-performance LiPo batteries supports various products, including RC cars, RC airplanes, FPVs (First Person View devices), agricultural drones, and more.
How do you ensure the safety and consistency of your batteries?
We use a unique handling process and sealing process for the pole piece material of our LiPo batteries. This method successfully addresses high-rate LiPo battery technical issues of consistency and safety.
Do you offer any warranty on your batteries?
Yes, we stand behind the quality of our batteries. Specific warranty details vary by product and are included with your purchase.
Why should I choose your LiPo batteries for FPV racing?
Our LiPo batteries are engineered for high performance to ensure maximum speed and operational time for your FPV drone races, offering reliable and consistent power delivery.
How do you maintain the quality of your batteries during shipping?
We maintain stringent safety protocols during the packing and shipping process to make sure the batteries reach you in perfect condition.
How are your batteries more cost-effective?
We balance efficient production processes with strict quality control to offer you cost-effective solutions without compromising performance and quality.
Is technical support available if I encounter issues with your batteries?
Yes, we offer comprehensive technical support for our products. Our team of experts is available to assist you with any difficulties you may face.
Which types of drones are best suited to use with your agricultural drone batteries?
Our agricultural drone batteries are designed for a variety of professional farming drones, offering stable power and performance for longer flight times and consistent operation.